• Retail Attendant

    Job Locations US-WI-Milwaukee
    ID
    2019-1053
    Category
    Service Worker
    Type
    Regular Part-Time
  • Overview

    Under the direction of Retail Supervisor/Merchandise Manager, sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards. This is a part-time, seasonal position that requires days, nights and weekends. Must be 16 years of age or older.

    Responsibilities

    Essential Functions:
    • Greets and acknowledges guests.
    • Answers guests’ questions and assists them whenever possible.
    • Recommends, selects and helps locate or obtain merchandise for guests.
    • Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
    • Follows all register procedures and handles cash accordingly.
    • Exchanges merchandise for guests and processes returns, with approval of supervisor
    • Maintains records related to sales.
    • Ensures that all merchandise is correctly labeled and displayed.
    • Routinely stocks merchandise and faces items on shelves.
    • Verifies amount of bank at beginning and the end of each shift.
    • Maintains a clean and organized store or stand.
    • Maintains orderly back-stock and knows where goods are to be found.
    • Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise.
    • Watches for and recognizes security risks and thefts and reports to security and management.
    • Completes all related close-out paperwork.
    • Performs other duties as assigned.

    Qualifications

    Education & Experience:
    • Previous experience in cash handling required.
    • Previous experience with operating point-of-sale systems required.
    • Previous experience in retail or customer service environment preferred.
    Knowledge, Skills & Abilities:
    • Excellent guest service skills; ability to adhere to Company’s customer service standards.
    • Good communication skills; ability to communicate with guests and co-workers
    • Attention to detail.
    • Ability to handle multiple tasks simultaneously in fast-paced environment.
    • Ability to work independently and as a team member.
    • Basic math skills; ability to accurately handle money and count change.
    • Willingness to aggressively sell assigned items.
    • Capable of following job guidelines and supervisors' instructions.
    Physical Requirements:
    • Ability to lift and carry up to 25 lbs.
    • Ability to stand for entire length of shift.
    • Ability to walk up and down stairs frequently.
    • Bending,reaching, and climbing on step stool.
    • Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.
    Environmental Working Conditions:
    • Majority of time spent in indoor, climate-controlled environment of retail store
    • May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.
     

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