Housekeeping Manager

Job Locations US-WI-Milwaukee
ID
2021-1336
Category
Other
Type
Regular Full-Time

Overview

Job Title: Housekeeping Manager

Class: Full-time, Salaried, Exempt

Reports too: VP of Housekeeping

Location: Arena, Practice Facility, Parking Structures, Entertainment District

 

The Milwaukee Bucks are looking for talented people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.

 

It all begins with outstanding talent, It all begins with YOU! #FearTheDeer 

 

Position Summary:

This is a management position that leads all aspects of the housekeeping components of the Deer District.  It will be responsible for the cleanliness of the Deer District with consideration of guests, employees and the Milwaukee Bucks organization.  These duties include directing the daily cleaning, year-round condition, and support for over 300 events per year with a wide variety of world class entertainment.   

Responsibilities

 

  • Responsible for the knowledge and supervision of all housekeeping staff
  • Schedules and supervises the daily activities for all housekeeping staff.
  • Training of all housekeeping staff when it comes to proper procedures, supplies and how to properly clean all areas within Deer District. 
  • Schedule the cleaning of executive offices, team offices, restrooms, carpeting, professional locker/training rooms, exterior of the building (glass, facades, lighting, railings, steps, etc), suites, loge boxes, BOH rooms, employee locker rooms and the  Practice Facility. 
  • Maintain payroll, hire staff, train, schedule and discipline staff when necessary.
  • Enforce company work and safety rules for all housekeeping staff.
  • Maintain the inventory, procurement of the housekeeping supplies.  This includes the supplies for all daily tasks, events and anything needed at our Practice Facility. 
  • Responsible for the knowledge, training, repairs and supervision of housekeeping equipment. 
  • Works with and develops the skills of the Housekeeping Managers and Coordinators to assist with, and execute all of the responsibilities of the department.  This includes the use of housekeeping computer programs in Excel, Word, Paint and understanding CAD’s that are given to you by our Event Managers. 
  • Works with VP of Arena Operations on annual budget
  • Assist in the creation of annual operations budgets and make recommendations on capital improvement projects.
  • Works with Director of Events and all Event Managers daily to ensure building is ready for all upcoming events
  • Research and recommend continuing education programs for Managers and Coordinators
  • Maintain positive working relationships with service contractors and our supplies that do business with the Deer District, LLC.
  • During the day this role and it’s staff will be responsible for:
    • Generating daily punch list of work that needs to be completed
    • Ensure staff is staying on task
    • Inspect janitor closets to make sure they are stocked
    • Make sure washroom checklist has been completed nightly after events
    • Complete quality control inspections
    • Check trash room to ensure sorters completed their tasks
    • Ensure arena or rented space is ready for doors
    • Check “hot spots” before each event
  • Responds to emergency situations in accordance with departmental policies and procedures.
  • Ensure staffing numbers are accurate for upcoming events
  • Develops and coordinates all housekeeping projects:
    • Shampooing carpets for each building
    • Clean interior/exterior glass within reach
    • Clean all building seats – portable and fixed (cushions, sides and backs)
    • Clean suites, which includes complete detail cleaning of fixtures, cabinets, vents, refrigerators, televisions, seating area and restrooms around the suite level
    • Detailed cleaning of all public restrooms – fixtures, flooring, partitions and vents.
    • Detailed cleaning of stairwells – dusting window seals, wiping rails and stairs.
    • Maintain concourse flooring on all levels.
    • Clean and maintain all portable sections of the arena seating which includes metal decking, chairs and space behind each chair.
    • Maintain floors in seating bowl.
    • Clean mechanical rooms, including dust, sweep and mop.
    • Clean catwalk level – dust, sweep and mop.
    • Dust lights, vents and cable trays in marshalling area all finished room areas (locker rooms, offices, hallways and concourses).
  • Maintain building within Post-COVID NBA regulations.
  • Other duties upon request:

Qualifications

 

  • Bachelor’s Degree preferred or equivalent work experience in management or related field. Three years of experience in a housekeeping management or related field. 
  • Be very flexible regarding work hours, often working multiple shifts, weekends, and the occasional third shift
  • Have some word processing, spreadsheet and digital literacy skills. Experience in Word and Excel preferred.
  • Flexible during events as activities change at a moment’s notice and you must be able to adapt.
  • Organizational skills to prioritize work to allow handling of more than one project at a time
  • Be able to work effectively with all levels of staff, management, executive leadership and event managers
  • Valid Driver's License
  • Excellent personal organization skills and outstanding planning skills to avoid reactional situation(s).
  • Excellent verbal and written business communication skills.
  • Excellent relational skills and experience dealing with union environment.
  • Ability to speak Spanish is a plus!

 

 

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check and drug screening. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

 

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. 

 

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team.  We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

 

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