Coordinator, Partner Strategy & Management

Job Locations US-WI-Milwaukee
ID
2021-1439
Category
Other
Type
Regular Full-Time

Overview

As part of our commitment to health and safety, we are requiring that all full-time/part-time team members and new hires be fully vaccinated against COVID-19, subject to certain limited exceptions.

 

The Milwaukee Bucks are looking for talented people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.

 

It all begins with outstanding talent, It all begins with YOU! #FearTheDeer 

 

Summary:
This position is responsible for partnership account management and execution for corporate partners as determined by Sr. Manager, managing a minimal number of Corporate Partners agreement tasks, and completing other responsibilities assigned to fulfill additional partner entitlements.  Ensure that all elements of assigned partnership accounts are fulfilled using the highest level of customer service.  This person will activate and successfully service their assigned group of corporate partners asset line up. Dealing with a diverse group of important clients and visitors as well as internal contacts at all levels; independent judgment is required to plan, prioritize, follow through and organize diversified workload.  This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, creativity and innovation.  This position must be able to successfully adhere to manager expectations and ensure the successful activation of assigned corporate partners.

 

The incumbent in this position is encouraged to model the following practices daily: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources; 3) Ongoing self-development 4) Ongoing learning and striving to meet expectations. 5) Serve as agency for assigned corporate partners, always focusing on strategy, activation, and retention and constant communication with the partner.  

Responsibilities

  • Complete tasks/ projects as assigned by sr. manager/ manager for corporate partners of all tiers including founding level.
  • Work with assigned Sr. Manager/Manager to complete all fulfillment of corporate partners of all tiers including founding level.
  • Align with Sr. Manager/Manager to connect with day-to-day corporate contacts to develop and deliver effective and measurable marketing partnership platforms, by managing expectations, communicating timelines, and ensuring contract fulfillment.
  • Collaborate with Sr. Manager/Manager to develop new and innovative activation concepts, in conjunction with assigned Corporate Partners, providing measurable benefit to each individual organization based on stated needs and objectives.
  • Collaborate with Sr. Manager/Manager on contractual elements, including traditional media assets, digital and social platforms, in-market promotions, in-stadium activation, hospitality, experiential, and community programs.
  • Provide the best in customer service/ follow up and execution.
  • Manage tracking and reporting ROI and KPI’s of partnership initiatives & objectives as assigned.
  • Attend and participate in weekly departmental Corporate Partnership team meetings, game-related marketing, and weekly activation meetings. 
  • Be knowledgeable of corporate partner’s business and industry.
  • Manage corporate partners’ expectations on departments processes, timelines, approvals and deadlines.
  • Partner with internal organization departments including, Marketing, Social and Digital, Community Relations, Marketing, Communications, Premium, Ticket Operations to ensure partner representation and execution within these departments as needed.
  • Perform additional responsibilities as assigned from time-to-time by Senior Leadership.

Qualifications

  • Bachelor’s degree required.
  • Minimum of 2+ years in a customer service role with a consumer brand, agency, media/sports property, or similar account coordinating position, professional or semi-professional-sports team is preferred.
  • Excellent verbal and written communication skills with an emphasis on business writing skills.
  • Demonstrated ability to be strategic, creative, and solutions oriented.
  • Strong project management skills focused on organization, time management and planning.
  • Strong teamwork, organizational, time management, and attention to detail skills required.
  • Ability to prioritize and manage multiple tasks/projects as assigned.
  • Ability to work collaboratively with a group of highly motivated individuals and be an entrepreneurial problem solver.
  • Ability to work independently, collaboratively with direction.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Availability and willingness to work extended hours, including nights, holidays and weekends and be on-call, as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.
  • Proficient in Microsoft Office, Outlook, Excel, Word, CRM and other related computer skills required.

 

 All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check and drug screening. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

 

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation. 

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team.  We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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