Job Title: Guest Service Representative
Class: Part-time, Non-Exempt
Reports to: Director of Guest Experience
As part of our commitment to health and safety, we are requiring that all full-time/part-time team members and new hires be fully vaccinated against COVID-19, subject to certain limited exceptions.
The Milwaukee Bucks are looking for hardworking people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.
It all begins with outstanding talent, It all begins with YOU! #FearTheDeer
Guest Service Representatives (GSRs) provide exceptional service to thousands of guests attending games, concerts and events at the Fiserv Forum and Deer District, while striving to achieve the organization mission to be the most successful, diverse, and inclusive sports and entertainment company in the world.
You must embrace a flexible approach to event work and may be assigned to the following responsibilities for any given event: Greeter, Ticket Taker, Usher, Escalator or Elevator Attendant, Guest Concierge, Mobility Team Representative, and Access Control Attendant. Each duty requires to interact with the guests, provide information and answer guest questions, and maintain an upbeat, friendly attitude, at all times.
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.