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Title: Assistant Building Engineer
Class: Full-time, Salaried, Exempt
Reports to: Assistant Building Engineer
Location: Arena & Practice Facility
Arena Inc. Mission Statement: Our mission is to become the most successful and respected sports and entertainment company in the world.
Position Summary:
This is a management position that oversees and supervises the engineering components of the arena. This includes the safe and efficient operation of all equipment and building systems and the coordination of the Engineering and Maintenance team’s daily activities.
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Under the direct supervision of the Ticketing Supervisors, use computerized ticket equipment to fulfill and process single ticket sales by phone, and mail for all ticketed events, both in advance and on the day of the event; provide customer service and information via telephone, email, and in person and resolve ticketing issues.
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The Director of Marketing & Digital will be responsible for implementing the marketing of the Wisconsin Herd with administration, marketing efforts, strategy, analysis, and brand development in accordance with the direction of the Milwaukee Bucks Marketing Team. The Director of Marketing & Digital will report directly to the President and will interface with all other departments of the company as needed to achieve goals including interfacing with the Milwaukee Bucks Marketing and Digital teams.
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The Event Coordinator will oversee all event operational matters for meetings and special events assigned. This position will work alongside the Event Manager. This individual is responsible for creating and fostering an efficient, productive, and consistent working relationship among all arena departments in order to ensure operational excellence.
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Under the direction of Retail Supervisor/Merchandise Manager, sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards. This is a part-time, seasonal position thatrequires days, nights and weekends. Must be 16 years of age or older.
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The Producer, Video Content position is part of the larger Creative Services team reporting to the Director of BrandMarketing.This position is responsible for managing the creative planning and production of video content for theMilwaukee Bucks and Fiserv Forum.This position will collaborate with the video team (other producers, digital contentmanagers, etc), internal departments and external clients to create dynamic, on brand and on message content.
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The Account Service Executive will report to the Service and Retention Manager and be responsible for maximizing revenue with a focused approach on growing and managing Bucks Full Season Member accounts, prospecting new sales, and providing the highest level of customer service to our client base. Core to this role is the ability to grow and manage large numbers of accounts, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will be compensated for renewal, new plan, group and suite sales for Bucks and special events.
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The Arena Show / Event Account Executive will report to the Sr. Director of Group Sales and have the responsibility of generating revenue through the selling of group and premium ticket packages for select Fiserv Forum and Milwaukee Bucks events, with a primary focus on Family Shows (like Disney on Ice, Monster Jam, Harlem Globetrotters, etc.). Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers, manage multiple sales campaigns simultaneously, and work closely with other departments on the set-up, sales, and facilitation of events. Ideally, this person has a strong working knowledge of the arena show group sales business, experience in working with show promoters, a track record of success in selling group and premium/hospitality products, and the proven ability to multi-task both in the office and at events. With the opening of Fiserv Forum, expectations for arena show sales and service are high, which means that we will rely heavily on this role to be a leader in developing new relationships and to be a high revenue generator.
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Staff will provide support to the Group Sales Department during the 2019-2020 season. On game nights, staff assists with the organization of various group outings, including the management of fan experiences (taking youth courtside to watch warm-ups, high fiving the players, playing a pick-up game on the court, etc).
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Account Executives are responsible for prospecting and selling all offered revenue packages to corporations and the general public including but not limited to: full season memberships, partial season ticket plans, and group packages via phone calls, face to face appointments, in-arena meetings, and special events. In addition, this role provides game-day support to ensure the franchise runs efficiently.
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The Wisconsin Herd is seeking a motivated, sports-minded student to support marketing and digital functions in conjunction with the Wisconsin Herd’s season. The ideal candidate is self-motivated and hardworking with superior communications skills. Previous sports experience is not required, but is a plus. Digital Media interns will divide time between office hours and game functions.
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The Wisconsin Herd is seeking a motivated and creative student to support graphic design and marketing functions throughout the 2019-20 season and off-season. The ideal candidate is self-motivated and hardworking with superior time management and organization skills. Previous sports experience is not required, but is a plus.
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This position is responsible for assisting the Media Relations Department with day-to-day and in-game duties. This position will start about October 2019 and go through the end of the Wisconsin Herd season.
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Working closely with the Senior Director of Ticketing, the Event Ticketing Manager role is primarily to manage the setup, maintenance, execution and settlement of ticketed non-Bucks events at Fiserv Forum. As a member of the ticketing department, this role will also include assisting with Bucks ticketing setup and be a key contributor to the overall ticketing operation.
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- The VP of Arena Operations position reports directly to the Sr. Vice President of Arena Operations
- The VP of Arena Operations will have primary oversight of the daily event operations in the arena, training center, medical building, entertainment block, parking structures.
- The VP of Arena Operations will oversee day to event operations and housekeeping team of 10+ full time staff members.
- The VP of Arena Operations will assist in oversite of event, facilities, building and housekeeping operations.
- Assist in the development and management of the Event and Housekeeping annual operating budget.
- Oversee and manage all service partners and suppliers.
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Arena Inc. Mission Statement: Our mission is to become the most successful and respected sports and entertainment company in the world.
Position Summary
The Event Manager will oversee all event operational matters for meetings, special events, sporting events and concerts assigned. This individual is responsible for creating and fostering an efficient, productive, and consistent working relationship among all arena departments in order to ensure operational excellence.
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Under the direct supervision of the Security Manager on duty, perform security patrols of the perimeter of the Arena including plazas, parking lots and parking garage on foot; provide basic security coverage ensuring that adequate protection is provided for the safety and assets of guests, employees, and the company; serve as a reassurance to parking users that their safety is a priority for management; project a positive image to Arena guests and employees and exhibit an outgoing, friendly, customer-oriented personality at all times
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Under the direct supervision of the Security Services Supervisor, provide guests with a positive experience with and be responsible for the day-to-day physical security and protection of the Milwaukee BUCKS Arena, employees, guests, and property of the Arena.Provide discrete security at all entrances to the Arena, VIP rooms/waiting areas and restricted areas of the facility; ensure that the Arena and surrounding property remain intact and undamaged.
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Under the direct supervision of the Security Services Supervisor, provide guests with a positive experience with and be responsible for the day-to-day physical outdoor security and protection of the Milwaukee BUCKS Arena, Plaza, employees, guests, and property of the Arena.Provide discrete security at all entrances to the Arena, outdoor tents and property within the Plaza; ensure that the Arena and surrounding property remain intact and undamaged.
